FAQ’S

QUESTIONS FOR ALL USERS

Each User must REGISTER and have their email VERIFIED before they can use the platform.

The role chosen will determine the connections and functions on the platform. Please refer to HOW it WORKS section in detial. 

Example:

  • Other Professionals can connect with  Lawyers, TM / Patent Attorneys to send them invitations OR have them APPLY on their added matters.
  • Lawyers in Common Law Based legal systems have a dual role and can connect with Barristers by adding briefs to Invite Barristers OR have Barristers APPLY on the briefs that match their availability speciality and jurisdiction.

Law-Whiz does not take any responsibility for the delivery of briefs and payment as between the Users.

No. Law-Whiz is powered by a third party payment gateway -Stripe . Stripe verifies each User and each transaction is  processed though Stripe upon confirmation.

Law-Whiz is based on a transaction model.

Importantly, unless a matter is confirned, Law-Whiz cannot ask for your payment details.

Charges also depend on your ROLE and FUNCTION. ( Other Professionals are totally exempt of all charges)

Please refer to the Pricing tab for all the applicable charges.

No, the Service Agreement to which your bound prohibits such conduct and use in this manner will be deemed a breach of the Service Agreement and Terms of Use. 

Your details are specific to Law-Whiz upon registration .

Your email is your User Identification and cannot be changed.

Select the option of using external calander on Law-Whiz upon setting up your profile. 

 

Yes. Under the profile section a photo of yourself is required otherwise you will  not be able to proceed to the dashboard.

Each User has their own dashboard linked to their specific role and jurisdiction.

Depending on whether your are sending or appyling on matters, you will be guided by the functions on your own dashboard and can check  the full detials of the matters under each relevant stage of adding , accepting or applying on a matter.

 

 

 

QUESTIONS FOR OTHER PROFESSIONALS

No. Other Professional clients are exempt from any fees.

When Other Professional clients add matters to invite Lawyers or receive applications by Lawyers,  subject of course to confirmation by the Other Professional, the Lawyers are required to pay the set Service Fee after having accepted the matter.

 

Yes.

Your matter will be posted for Lawyers or Trade mark/ Patent Attorneys (whomever you chose to brief) to view. The platform will match all their skill sets  with your required brief so that you can invite them or if they miss out on invitations, they can browse and apply directly to your matter if the matter is still unconfirmed.

Upon confirmation no other Lawyer or Trade mark/Patent Attorney can apply and you will not be able to send further invitations.

 

QUESTIONS FOR LAWYERS- ALL

Yes unless it is confirmed by the Other Professional Client adding the matter, you will not be charged for either receiving or applying on matters that you browse.

 

Once confirmed, you will be prompted to make payment or if you have entered your Firm Account Manager upon setting up your profile, they will manage the fees payable through the payment gateway. Law-Whiz does not store any credit card details.

No.

You will only have full access to the details of the matter. Subject to confirmation of your invitation or application as the case may be, and upon payment being procesed,  you will have access to the Other Professional client's details.

No you are not.

You will have full access to the content adn issue posted by Other Professional clients so that you are well informed before  accpeting the invitation(s) or when applying on any matter and being asked to make payment. 

 

No. Only Lawyers who are also called solicitors in AUST, UK, CAN, SA, NZ, HK and SG can brief Barristers.

All matters that have not been CONFIRMED, will go into "Pending Matters" and appear on your dashboard as so.

 

Lawyers pay fees when they:

  • Invite Barristers ( in Common Law Based legal systems) ;
  • accept Invitations that are confirmed by Other Professionals;
  • Apply on matters added by Other Professionals.

It all depends on with whom you wish to connect , your jurisdiction and from whom you wish to receive briefs.

If you wish to connect with Other Professional clients,  then you select Lawyer as your role adn register as a Lawyer.

If you are in a Common Law based legal system and wish to receive and apply on briefs added by Lawyers, Trademark/ Patent Attorneys and Direct Access ( ie Corporates) then you select Barrister as your role.

 

 

Yes.

Other Professional clients can add matters to invite OR have Lawyers apply on their matters that fit their expertise, jurisdiction and aras of practice.  

 

QUESTION FOR FIRM ACCOUNT MANAGER

The role of a Firm Account Manager is to manage its own Lawyers payments when required for sending invitations or when applying on matters posted by Professional clients.

 

 

 

QUESTIONS FOR PATENT/TRADEMARK ATTORNEYS OR AGENTS

Yes. Depending on where you practice you will have the same role as Lawyers in that jurisdiction.

Yes.

They will have the same functions as Lawyers where they will be able to:

  • recieve invitations or browse and apply on matters added by Other Professionals; or
  • brief Barristers across the common law based legal systems.

No.

Trade mark /Patent Attorneys (other than those practising in Common Law based legal systems) only have access with Other Professionals. They can only accept invitations or apply on matters that are added by Other Professional Clients.

QUESTIONS FOR BARRISTERS ( Common Law based legal systems)

Barristers only pay once the application they made on a matter is confirmed by the User adding the matter.

No . Only if you have a clerk you should. 

 

You must go into your account setting and amend the clerk's  email to reflect the changes. Your new clerk will be sent a notification and once they activate and accept that you belong to their list, it will be saved.

 It is advisable to stipulate it as clearly as possible and to avoid confusion by making it inclusive .

You must always log in to Law-Whiz and mark the days that you are UNAVAILABLE.

You can click on individual days or times to mark out your unavailability.
For the weekends, you can also toggle on the top by clicking on the day column heading.

For specific times,  simply click and select.

No. You will receive notifications with a link to log into the platform.

Yes because it is not confirmed until you receive notification from the User that added the matter.

 Applying on matters does not trigger payments. You only pay upon a successful confirmation on each matter.

No. Your invitation is subject to confirmation by either a Solicitor/Lawyer or Direct Access User.

You are otherwise free to apply on as many matters added by these Users as you can responsibly perform .

(Note: avoid double booking your calendar)

Other than the basic information of the firm name, areas of practice of the adding party, you will not have details of the adding party.

Barristers only pay to apply subject to confirmation of the matter.
 

QUESTIONS FOR DIRECT ACCESS USERS

Direct Access User includes large corporate entities, inhouse counsel, government agencies, insurers, large corporate accountants, banks and financial institutes.

Direct Access User role is limited as they are only able to connect with Barristers in Common Law based Legal systems. 

Direct Access Users can brief Barristers directly subject to local Bar Rules in each jurisdiction.

This is not applicable for other corporate global users under the platform.

 

QUESTIONS FOR CLERKS

Yes. You must be a registered User. You will be requird to pay a monthly subscription fee .

No. Law-Whiz only allows Barristers to control their own time and days on the calendar. This is to obviate any confusion, delays, cancellations.

Yes when a Lawyer or Direct Access user  'confirms' the matter you will also receive notifications if you are a registered User linked to the Barrister.